Sentora Support Forums

Full Version: Critical Error: [0100]
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2
Good day,
I use unraid with ubuntu and the latest version of UNRAID.

My VM was 10 GB, and I think what append, the automatic backup fill up my VM to full capacity.
So I had to extend my HD size to 15 GB for now.

the problem I have its now I try to login to my control panel and I have this error :

Code:
Critical Error: [0100] - Unable to connect or authenticate to the Sentora database (sentora_core). We advice that you contact the server administrator to ensure that the database server is online and that the correct connection parameters are being used.

What can be done to rectify this issue ?
Have you restarted the server ?

I Restart my server once every 15 days and I have been free from this error in a while
(10-19-2016, 03:46 PM)kamzo Wrote: [ -> ]Have you restarted the server ?

I Restart my server once every 15 days and I have been free from this error in a while

Negative,
I try restart, same result.
I had issue with MySQL because of the space running out on the server.
I fix that issue, MySQL database seam to be working again since I host a wordpress website.
The only thing I cannot see my control panel, and If I cannot login, I cannot fix the backup issue that fill the HD Sad
Did you change the database root user password?

If not, check that the root database password in: /etc/sentora/panel/cnf/db.php is the same as the one shown in /root/passwords.txt
(10-20-2016, 03:36 AM)TGates Wrote: [ -> ]Did you change the database root user password?

If not, check that the root database password in: /etc/sentora/panel/cnf/db.php is the same as the one shown in /root/passwords.txt

Good day,
thanks for the help
under :

db.php

User : root
password : ENCRYPTPASSWORD

under password.txt
under mySQL root password : ENCRYPTPASSWORD

Both use the same password.

zadmin,mysql postfix,mysql profrpd,mysql roundcube all different encrypt password
Your profile says Windows! Update your profile with your proper server information.

Have you tried to log into phpmyadmin as root using the password in passwords.txt? If that works, then Sentora should be working just fine.

Since you can't get in through the panel, try http://panel.login.com/etc/apps/phpmyadmin/
(10-21-2016, 12:21 AM)TGates Wrote: [ -> ]Your profile says Windows! Update your profile with your proper server information.

Have you tried to log into phpmyadmin as root using the password in passwords.txt? If that works, then Sentora should be working just fine.

Since you can't get in through the panel, try http://panel.login.com/etc/apps/phpmyadmin/

hi
Thanks , I switch the info with the proper server information.

I just try phpmyadmin and was able to login in root.

Password in the passwords.txt is encrypt I think as its a bunch of caracter that doest not make sense as a password.

what would be the next step ?
thanks for the help
Confused
The passwords in the passwords.txt file are not encrypted. Those are the actual passwords randomly created when you installed Sentora.
(10-21-2016, 02:58 AM)TGates Wrote: [ -> ]Confused
The passwords in the passwords.txt file are not encrypted. Those are the actual passwords randomly created when you installed Sentora.

ahhh this is probably my problem then.

so how do I change the password so its match what is in the txt ?
What password did you use to log into phpmyadmin as root? Put that same password in /etc/sentora/panel/cnf/db.php
Pages: 1 2