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+---- Thread: An error occured, The package archive could not be extracted! (/showthread.php?tid=3219)
RE: An error occured, The package archive could not be extracted! - TGates - 11-22-2016
Yeah, All tests on my end worked.
Make sure file and folder permissions are correct. Including /tmp (1777) and /var/sentora/temp (777) as well as all the /etc/sentora/ files and folders (755) All Sentora files and folders should be owned by apache:apache (CentOS) or www-data:www-data (Ubuntu)
RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016
All permissions are correct
However everything is owned by root, but I never changed it to root? so i assumed it was part of the install?
RE: An error occured, The package archive could not be extracted! - Me.B - 11-22-2016
The default is root for the panel.
M B
RE: An error occured, The package archive could not be extracted! - TGates - 11-22-2016
I think there is an issue with the installer. Had this same problem on a fresh install of CentOS with another community member. @[Me.B]
All files and folders inside /etc/sentora/ should be owned by www-data:www-data in your case.
You will need to change the owner. Apache is running the unzip and can't write the files since the folders are owned by root.
RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016
I seem to remember checking my old sentora server and they were root on there as well. But ill change it over soon and let you know
RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016
Nope still getting the same error.
Everything is owned by apache (www-data), however when I run zppy install it downloads the package as root to the zppy-cache/package-downloads.
Not sure if thats normal?
RE: An error occured, The package archive could not be extracted! - TGates - 11-22-2016
Darn permissions! LOL
If it runs as root, then it should install as root and still work...
I'm still 'new' to this permissions thing, switched over from Windoze a few months back...
RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016
The fact I can manually extract the archive should I just install the modules manually just to get them working?
Or do you have other ideas on whats going wrong?
RE: An error occured, The package archive could not be extracted! - Me.B - 11-22-2016
chown -r www-data:www-data myfolder
That would fix the permissions
RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016
Okay. I fired up my old sentora server and did some tests
I can install xbilling fine on the old one, and not the new one
Did some poking around, the old server has everything set to root as owner,
I followed the zppy command back down the chain and the only difference I can find in permissions and file access is
/etc/sentora/panel/bin/zsudo
On the old working server its set to
-rwsr-srx and the filename is red
on the new server its set to
-rwxr-xr-x and the filename is green
as far as I can tell, all the other permissions are the same between the two servers?
![[Image: BBfGdIv.png]](http://i.imgur.com/BBfGdIv.png)