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+---- Thread: Email has stopped coming through (/showthread.php?tid=12856)
Email has stopped coming through - rsthomas - 06-17-2022
After years of the successful operation of my inhouse Sentora server and third-party managed DNS service (https://freedns.afraid.org), emails are no longer being received into MS Outlook Express. I can send, but not receive.
This is affecting ALL email accounts from several domains.
From Outlook, if I test an account both Incoming and Outgoing pass with no errors, so the problem has to be somewhere on the Server.
Someone had suggested a potential problem revealed at https://intodns.com/rstmarine.com with an MX record setting:
MX name validity
The MX records that do not seem valid hostname:
mail.rstunlimited.company
This can cause problems
but, 1.) I don't know how to make a "valid hostname," and 2.) it has been like this for years.
It is worth $100 US to me in order to get this fixed.
Do I need to reinstall Postfix, Dovecot, Roundcube, or anything else?
If there is one or more log files I can look at, please be specific as to their location.
Since I cannot receive messages sent to my registered Sentora Forums account, please forward replies to rsthomas@gmx.com. Meanwhile, perhaps an administrator can change the email address for me!
RE: Email has stopped coming through - fearworks - 06-18-2022
Hi,
There could be several different issues causing this and it's difficult to diagnose without more info.
Perhaps you could use the following sites to get a diagnosis and then report back with the results:
https://www.mail-tester.com/
https://ssl-tools.net/mails
If you are able to set up a temporary email address for me to try to see the issues in practice it might also help - feel free to send a username and password to me in a private message (something like temp@rstmarine.com).
Your server's IP address is listed in a few blacklists so that could also be the issue, but again having the ability to use a test account on your server is probably the quickest most effective way to start an analysis.
Keith
RE: Email has stopped coming through - rsthomas - 06-21-2022
(06-18-2022, 02:08 AM)fearworks Wrote: Hi,
There could be several different issues causing this and it's difficult to diagnose without more info.
Perhaps you could use the following sites to get a diagnosis and then report back with the results:
https://www.mail-tester.com/
https://ssl-tools.net/mails
If you are able to set up a temporary email address for me to try to see the issues in practice it might also help - feel free to send a username and password to me in a private message (something like temp@rstmarine.com).
Your server's IP address is listed in a few blacklists so that could also be the issue, but again having the ability to use a test account on your server is probably the quickest most effective way to start an analysis.
Keith
I tried to send the Private Message, but:
Please correct the following errors before continuing:
fearworks has private messaging disabled. You cannot send private messages to this user.
RE: Email has stopped coming through - fearworks - 06-21-2022
That would indeed help and I have changed that setting now.
Keith