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+---- Thread: can receive email but cannot send (/showthread.php?tid=1691)
can receive email but cannot send - buno047 - 06-20-2015
Hi guys,
I added my domain.com in sentora. I can receive emails from other (Ex. gmail) but I cannot send emails. Actually thunderbird shows that email was sent but in reality i did not receive it into gmail. I didn't change anything in sentora config/DNS. What might be the cause? Thank you in advance.
I added some screenshot so that you can have a look.
My domain registrar and dns server is namecheap. The domain is hosted in VPSie.
RE: can receive email but cannot send - Diablo925 - 06-22-2015
hi
try to use http://mxtoolbox.com/blacklists.aspx to see if you ip or domain name is block if you need to get is unblock
are you using port 25 as SMTP if it can be block
if change the port use on of the guide on the forum to change
hint look after postfix/master.cnf
and submission inet n - n - - smtpd
it is port 587
RE: can receive email but cannot send - Me.B - 06-23-2015
http://www.intodns.com/mottonix.com
DNS servers are from your registrar, so all MX and changes must be there! And there is no MX setup there.
M B
RE: can receive email but cannot send - th3infekt3d - 07-09-2015
(06-23-2015, 04:35 PM)Me.B Wrote: http://www.intodns.com/mottonix.com
DNS servers are from your registrar, so all MX and changes must be there! And there is no MX setup there.
M B
I have exactly the same issue, I can receive fine but sending does not work, it looks like it is sent but nothing shows up in the other side.after 4 hours it says mail was unable to be sent that it will retry in 4 hours for 7 days. I tried to install zpanel and I still have the same outcome. I have done every fix that I find in google and still not result. hope we find the solution to this because its driving me crazy, when we find it we should make step by step to help everyone
RE: can receive email but cannot send - Me.B - 07-09-2015
Check DNS setup and port
25 open.
RE: can receive email but cannot send - th3infekt3d - 07-09-2015
(07-09-2015, 08:04 AM)Me.B Wrote: Check DNS setup and portthe port 25 is open and could you tell me a good DNS set up to confirm that the one I have is correct
25 open.
RE: can receive email but cannot send - th3infekt3d - 07-10-2015
my dns look fine but when I test the email I receive this
Resolving hostname...
Connecting...
SMTP -> FROM SERVER:
220 mail.mydomain.com ESMTP
SMTP -> FROM SERVER:
250-mail.mydomain.com
250-PIPELINING
250-SIZE 20480000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
MAIL FROM: user@mydomain.com
SMTP -> FROM SERVER:
250 2.1.0 Ok
RCPT TO: externalemail@outdomain.com
SMTP -> FROM SERVER:
454 4.7.1 : Relay access denied
SMTP -> ERROR: RCPT not accepted from server: 454 4.7.1 : Relay access denied
Message sending failed.
RE: can receive email but cannot send - th3infekt3d - 07-10-2015
I have the DNS with godaddy and it looks fine, I reinstalled Sentora and the subdomain and external IP didnt give me warnings or errors
RE: can receive email but cannot send - th3infekt3d - 07-10-2015
this is the settings when I installed it
=== Informations required to build your server ===
The installer requires 2 pieces of information:
1) the sub-domain that you want to use to access Sentora panel,
- do not use your main domain (like domain.com)
- use a sub-domain, e.g panel.domain.com
- or use the server hostname, e.g server1.domain.com
- DNS must already be configured and pointing to the server IP
for this sub-domain
2) The public IP of the server.
Enter the sub-domain you want to access Sentora panel: mail.mydomain.com
The public IP of the server is XX.XXX.XX.XXX. Its local IP is XXX.XXX.X.XXX
For a production server, the PUBLIC IP must be used.
Enter (or confirm) the public IP for this server: XX.XXX.XX.XXX
OK: DNS successfully resolves mail.mydomain.com to XX.XXX.XX.XXX
All is ok. Do you want to install Sentora now (y/n)?