+- Sentora Support Forums (https://senforums.mach-hosting.com)
+-- Forum: Sentora Forum Archives (https://senforums.mach-hosting.com/forumdisplay.php?fid=5)
+--- Forum: Sentora Public Support Forums v1.0.x (https://senforums.mach-hosting.com/forumdisplay.php?fid=32)
+---- Forum: Email Support v1.0.x (https://senforums.mach-hosting.com/forumdisplay.php?fid=35)
+---- Thread: Roundcube can't attach file and send email (/showthread.php?tid=2196)
Roundcube can't attach file and send email - victor - 11-24-2015
Hi guys,
I'm confused here, in Roundcube I can't attach a file or event send the email. When I click attach button, nothing happen. ALso when I click send button, nothing happen.
Could you guys help me on this? Thank you in advance!
Victor
RE: Roundcube can't attach file and send email - TGates - 11-24-2015
Do you get the pop-up box to select a file? Are permissions set properly for the php temp folder? (777)
Anything in the error logs?
RE: Roundcube can't attach file and send email - victor - 11-24-2015
(11-24-2015, 01:55 PM)TGates Wrote: Do you get the pop-up box to select a file? Are permissions set properly for the php temp folder? (777)
Anything in the error logs?
Hi TGates - Thank you for your reply! no I didn't get the pop up box. Could you tell me how and where can I change temp folder permission?
RE: Roundcube can't attach file and send email - TGates - 11-24-2015
(11-24-2015, 03:20 PM)victor Wrote: Hi TGates - Thank you for your reply! no I didn't get the pop up box. Could you tell me how and where can I change temp folder permission?
First, before we worry about permissions and things we need to figure out why you do not even get the pop-up. One step at a time...
Are you using the default theme?
Make me a test email account and PM me your roundcube login path and the email account info.
RE: Roundcube can't attach file and send email - victor - 11-24-2015
PM sent, thanks man!
Yes, I'm using the default theme.
RE: Roundcube can't attach file and send email - TGates - 11-24-2015
(11-24-2015, 07:24 PM)victor Wrote: PM sent, thanks man!
Yes, I'm using the default theme.
I was able to attach a text file (.txt) and send it FROM with no problems.
I was not able to send the same message TO the test email account. (port 25 blocked or not open?)
Quote:Final-recipient: rfc822; test@your-domain.com
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp; 550 No Such User Here
Last-attempt-Date: Tue, 24 Nov 2015 12:34:34 +0000
What web browser are you using? I used Firefox current release and Google Chrome current release and both worked just fine.