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An error occured, The package archive could not be extracted! - Printable Version

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An error occured, The package archive could not be extracted! - pomtom44 - 11-21-2016

Hey all

I just did a clean install sentora, and im getting this error when I try to install modules

The package archive could not be extracted

I know it was working the other day because I managed to install some modules, but when I came to add some more its not working.


Iv searched the forums and the only fixes I can find are the module owner changing the code on their end, but I know this isnt the case as I'm having the issue with multiple modules, and even deleted one of the modules I had previously installed and got the error when re-installing it.

I have checked file permissions and everything but just can't see where its failing, is there a log or something with more info?


RE: An error occured, The package archive could not be extracted! - Me.B - 11-21-2016

Coup you ensure the module archive is not corrupt?

Juste change the module extension to .zip and see if you can unzip it.

M B


RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-21-2016

Yup it extracts fine if I change it to zip


RE: An error occured, The package archive could not be extracted! - Me.B - 11-21-2016

what module are trying first to add?


RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-21-2016

I first tried the whmcs module. Then when that didn't work I tried the remove deleted records one


RE: An error occured, The package archive could not be extracted! - Me.B - 11-21-2016

I think that module is broken.


RE: An error occured, The package archive could not be extracted! - TGates - 11-22-2016

Did any modules install? Or just some not work?


RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016

I just retried
WHMCS -
Deleted Records Manager - Installed fine about 2 days ago when I did the sentora reinstall, deleted just before and went to reinstall it,
xbilling - Had installed before I reset sentora

All 3 failed with the extraction error


RE: An error occured, The package archive could not be extracted! - TGates - 11-22-2016

Running some tests right now to see if it is the source or something on your server specifically.


RE: An error occured, The package archive could not be extracted! - pomtom44 - 11-22-2016

I would assume its on my end, as I managed to install a few modules fine when I first set it up on saturday