SFTP Authentication Failed, Need to retrieve password

[wormsunited]

Thank you for your reply and help, i did installed the WinSCP still i found the same issue and i am not able to login into the server, i have also read some documentation over proftpd website and found out that in the proftpd.conf file, we have an option to able or disable the root logins, should this be the problem that i am facing? Should i change this value?

---

For those who care and might help others, just change the root main password and you are done with it, also, install WinSCP, configure your time-out settings and you are done with this issue, i hope i could contribute also to others to find a solution, special thanks to TGates and Keith aka fearworks