open_basedir restriction in effect

[jeremyotten]

I cannot upload files from an URL in my servicedesk..

The programmer debugged it to this

I uploaded a simple test php script here http://support.randomsolutions.nl/scripts/test.php

the output is:
Warning: is_writable(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/var/sentora/hostdata/zadmin/public_html/support_randomsolutions_nl:/var/sentora/temp/) in /var/sentora/hostdata/zadmin/public_html/support_randomsolutions_nl/scripts/test.php on line 22 bool(false)


How can i fix this @ the serverside?

[TGates]

The proper way is to find the code that is looking for /tmp and change it too /var/sentora/temp

The less secure (and not recommended) way is to go into module admin > apache config > override virtualhost > select the domain > uncheck open_basedir > save and wait for 5mins for the daemon to update the httpd-vhosts.conf file.

[jeremyotten]

When i do the last... my virtual server no longer works and the webpage generates an error 500

[TGates]

When i do the last... my virtual server no longer works and the webpage generates an error 500

No idea why it would do that. Do you have any other custom vhost entries?

[jeremyotten]

No. One server with just one domain on it..

when i set the custom setting on that vhost.. error 500... the end

[TGates]

You will need to go back and revert your changes. Also, you should be running 1.0.3 (or update your server profile).


Also check if there is a .htaccess in that domains root folder to see if there are any directives that may be causing it.